Login
Register
Serlixer OT & IT Support
Knowledgebase
Suggested knowledgebase articles:

Knowledgebase

Rockwell Automation

B+R Automation

Microsoft

Fanuc

Standard Policies

ERP Systems

Software

CAD

OT Networking

  • Top articles
  • Latest articles

What is IT/OT convergence? A plain-English guide for manufacturers

Category: OT Networking

If you run a manufacturing business, you already own two networks — whether anyone planned it that way or not. There's the IT side: the office computers, email, accounting, and ERP system that run the...

Why your PLCs shouldn't be on the office network

Category: OT Networking

Here's a setup we see constantly in small and medium plants: at some point, someone needed a machine on the network — for programming, for data collection, or because a vendor asked. So it got plugged...

Wireguard doesn't connect in Windows 11 24H2

Category: Wireguard

Microsoft pushed an update in Windows 11 24H2 that breaks out-of-box functionality of the WireGuard VPN. This will typically manifest itself in WireGuard repeatedly sending the handshake initiation, o...

ROBOGUIDE: The Virtual Location folder is currently in use.

Category: ROBOGUIDE

While loading a new or existing cell you may encounter this error message on the pendant:   If a reboot does not clear this issue, verify that the work cell is NOT stored in a folder with OneDrive / ...

FactoryTalk Directory: Log on to FactoryTalk

Category: FactoryTalk Directory

After renaming a computer, (or after redeploying an image), you may get a message: "Log on to FactoryTalk" message.   Run "C:\Program Files (x86)\Common Files\Rockwell\SilentFTDCW.exe"This program wil...

Corrupted (XXX): License Binding Failure

Category: License Manager

In situations where a license is corrupted, a call to Fanuc is necessary.  Call Fanuc support at 1-888-FANUC-US, or 1-888-326-8287.  They will need your Software Code 1&2, as well as the serial n...

Adding EDS File doesn’t make it selectable when adding new module to project

Category: Studio 5000

There may be an instance where attempting to enroll a new EDS file doesn’t make it selectable from the menu to add a new device - it doesn’t show in the list.  When this occurs, check that the user ac...

Remote access to plant equipment, done right

Category: OT Networking

Remote access to the plant is one of the most useful things you can set up. A controls person diagnosing a fault from home at 6 AM instead of driving in; a machine builder in Germany supporting your l...

Studio 5000 Source Protection — Step-by-Step

Category: Studio 5000

Prerequisites (One-Time Per Workstation) The Configure Source Protection menu item is not visible by default in Studio 5000. You have to enable it first. Locate or download RS5KSrcPtc.exe (the Source...

Network Licenses on FactoryTalk Activation Manager - Client Instructions

Category: FactoryTalk Activation Manager

FactoryTalk activation is capable of utilizing a network server for licensing.  This is beneficial because it allows your licenses to be shared among several users, without having to do the manual lic...

Unable to Sign in as Guest in Teams

Category: Teams

If you do not have a work / personal account, you may have trouble signing in as a guest to teams.  You may either register a personal account, or utilize the guest sign in method detailed below: 1. I...

Power Pages | Assigning User License Pack

Category: Power Platform

Licenses | Power Platform admin center    SubPage - Power Pages -> Summary -> Licensing Summary -> Manage Capacity.  Assign to the environment.